UntatMe

Terms of Service

Last Updated November 28, 2025

1. Acceptance of Terms

Welcome to UntatMe. These Terms of Service ("Terms") constitute a legally binding agreement between you and UntatMe ("Company," "we," "us," or "our") governing your access to and use of the UntatMe website, mobile application, and related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

UntatMe operates an online directory platform that connects individuals seeking tattoo removal services with qualified service providers. Our directory includes dermatology practices, medical spas, tattoo removal specialists, and other licensed healthcare providers and facilities that offer laser tattoo removal and related services.

The Service provides:

  • A searchable directory of tattoo removal service providers
  • Provider profiles containing business information, services offered, and pricing
  • User-generated reviews and ratings
  • Educational content regarding tattoo removal procedures and technologies
  • Tools for providers to manage their business listings
  • Promotional and advertising services for providers

IMPORTANT: UntatMe is an information platform only. We do not provide medical services, medical advice, diagnosis, or treatment. We do not employ, recommend, endorse, or make any representations about the qualifications, expertise, quality of work, or services of any provider listed in our directory. The Service is not a substitute for professional medical advice, and you should always consult with qualified healthcare professionals regarding medical decisions.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3.2 Account Creation

Certain features of the Service require you to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account

3.3 Provider Accounts

Healthcare providers and businesses creating provider accounts represent and warrant that they:

  • Hold all necessary licenses, certifications, and permits required to provide tattoo removal services in their jurisdiction
  • Maintain appropriate professional liability insurance
  • Comply with all applicable federal, state, and local laws and regulations, including HIPAA where applicable
  • Have the authority to bind the business entity they represent

4. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws, regulations, or third-party rights
  • Posting false, misleading, defamatory, or fraudulent content
  • Impersonating any person or entity or misrepresenting your affiliation
  • Posting reviews for businesses you have not personally visited or used
  • Soliciting or posting reviews in exchange for compensation
  • Interfering with or disrupting the Service or servers
  • Attempting to gain unauthorized access to any portion of the Service
  • Using automated systems (bots, scrapers) to access the Service
  • Collecting or harvesting personal information of other users
  • Posting content containing viruses, malware, or harmful code
  • Using the Service for any commercial purpose without our express written consent
  • Posting protected health information (PHI) or other confidential medical information

5. User-Generated Content

5.1 Content Ownership and License

You retain ownership of any content you submit to the Service, including reviews, ratings, comments, and photos ("User Content"). By submitting User Content, you grant UntatMe a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media format and through any channels, including for promotional purposes.

5.2 Content Standards

All User Content must:

  • Be based on your genuine, first-hand experience with the provider
  • Be factual and not contain false or misleading information
  • Not contain protected health information or confidential medical details
  • Not contain profanity, hate speech, or discriminatory language
  • Not violate any person's privacy, publicity, or intellectual property rights
  • Comply with all applicable laws and regulations

5.3 Content Moderation

We reserve the right, but have no obligation, to monitor, review, edit, or remove any User Content at our sole discretion, including content that violates these Terms or is otherwise objectionable. We do not endorse any User Content or opinions expressed therein.

6. Provider Listings and Information

6.1 Listing Accuracy

Providers are responsible for ensuring that all information in their listings is accurate, current, and complete. This includes business hours, services offered, pricing, credentials, and contact information.

6.2 Verification

While we may verify certain provider information, we do not guarantee the accuracy, completeness, or reliability of any provider listing. Users should independently verify provider credentials, licenses, and qualifications before engaging services.

6.3 Listing Removal

We reserve the right to remove or suspend any provider listing that violates these Terms, contains false information, or is associated with complaints of professional misconduct or legal violations.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement, are owned by UntatMe and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Trademarks

The UntatMe name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of UntatMe. You may not use such marks without our prior written permission.

7.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, subject to these Terms.

8. Paid Services and Billing

8.1 Provider Subscriptions

Providers may purchase promotional services, enhanced listings, or advertising placements ("Paid Services"). All fees are stated in U.S. dollars and are non-refundable except as required by law or as expressly stated in these Terms.

8.2 Billing and Payment

By providing payment information, you represent that you are authorized to use the designated payment method. You authorize us to charge all fees to your payment method. If automatic billing fails, we will notify you and may suspend your access to Paid Services.

8.3 Subscription Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled prior to renewal. You may cancel your subscription at any time through your account settings.

9. Disclaimers and Limitations of Liability

9.1 No Medical Advice

THE SERVICE IS FOR INFORMATIONAL PURPOSES ONLY. UNTATME DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE CONTENT ON THE SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION.

9.2 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

9.3 Third-Party Providers

UntatMe is not responsible for the acts, omissions, or conduct of any provider listed in our directory. We do not screen, credential, or verify providers beyond basic business information. Any interactions or transactions between you and providers are solely between you and the provider.

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNTATME SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OR INABILITY TO USE THE SERVICE; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS; (C) ANY INTERRUPTION OR CESSATION OF THE SERVICE; (D) ANY BUGS, VIRUSES, OR THE LIKE TRANSMITTED THROUGH THE SERVICE; (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT; OR (F) ANY CONDUCT OF PROVIDERS OR OTHER USERS.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless UntatMe and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any User Content you submit.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally by sending a written notice describing the dispute and your desired resolution to our contact information provided below.

11.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in the United States, and judgment on the arbitration award may be entered in any court having jurisdiction.

11.3 Class Action Waiver

YOU AND UNTATME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware for the resolution of any disputes.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and UntatMe regarding the Service and supersede all prior agreements and understandings.

17. HIPAA Compliance and Protected Health Information

UntatMe is not a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA). Users must not post, share, or transmit any protected health information (PHI) or individually identifiable health information through the Service.

When writing reviews or communicating through the Service, you must not include:

  • Specific medical diagnoses or treatment details
  • Medical record numbers or health insurance information
  • Dates of service or appointment details that could identify you
  • Any other information that could be used to identify you in connection with your health information

Healthcare providers listed in our directory are responsible for their own HIPAA compliance. Any communications or transactions between you and providers are subject to the provider's privacy practices and HIPAA obligations.

18. Reviews and Rating Guidelines

18.1 Review Authenticity

All reviews must be based on genuine, first-hand experiences. You may only review providers whose services you have personally used. Posting fake, fraudulent, or misleading reviews is strictly prohibited and may result in account termination and legal action.

18.2 Conflicts of Interest

You must disclose any conflicts of interest when posting reviews. This includes:

  • If you are an employee, owner, or competitor of the provider
  • If you received compensation or incentives for posting the review
  • If you have a personal relationship with the provider

18.3 Provider Responses

Providers may respond to reviews posted about their business. Provider responses must be professional, factual, and must not contain any PHI or confidential patient information.

19. Advertising and Promotional Content

The Service may display advertisements and promotional content from providers and third parties. We do not endorse any advertised products or services. Providers who purchase advertising services must ensure their advertisements:

  • Comply with all applicable advertising laws and regulations
  • Do not make false or misleading claims
  • Include required disclosures and disclaimers
  • Do not violate any third-party rights

20. Accessibility

We are committed to making our Service accessible to all users. If you experience any difficulty accessing any part of the Service, please contact us and we will work with you to provide the information or functionality you seek through an alternative communication method.

21. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Us page.